To address the largest possible market and to bring you more high-quality clients, Everclear is marketed not only to people who are seeking traditional psychic readings, but also those who are looking for a session with an empath. Those looking for a session with an empath generally expect advisors to use natural abilities, rather than tools like astrology, tarot, or numerology.
Since clients may be seeking different type of sessions, this has the potential to change how you approach a session. So how do you know which kind of client your caller is? Listen to the prompts.
For those looking for a traditional psychic reading, you’ll hear
“…A [client type] is calling for a psychic session.”
For those looking for a session with an empath, you’ll hear
“…A [client type] is calling for an empath session.”
What is meant by “client type” in the above examples? There are two different kinds of clients that can be identified by the prompts. These are:
1) A new client - An Everclear client with a credit card on file, with whom you have never spoken, and who may or may not be a first time caller.
2) A named client - A client with whom you have spoken in the past. The client’s name will be spoken to you via computer voice.
As for new clients, there are also two subtypes, a) first time callers who are using the 10 minutes for $1.99 promotion, and b) repeat callers who are paying standard rates. To differentiate these users, listen to the rate portion of the prompts.
For first time callers, you’ll hear:
“You will earn $1.25 per minute for the promotional portion of this call.”
For repeat callers, with whom you have never spoken before, you’ll hear:
“The rate for this call will be [your standard rate] per minute.”
Here’s an example of a call flow you’ll hear that combines the various prompt segments above:
“Everclear here. A new client is calling you for an empath session. You will earn $1.25 per minute for the promotional portion of this call.”
Meaning: A first time user of the system is calling using the 10 minutes for $1.99 promotion and is interested in a session with an empath. You’ll be paid $1.25/minute for the extent of the promotional minutes, and will be paid at your standard rate thereafter. Earnings of $1.25 per minute may be less than your standard rate, but that shouldn’t deter you from being your best. This is a valuable potential client who is already pre-qualified with a credit card, meaning that for her to continue with you at your standard rate after the promotional time has been used, she only has to press a single button. Clients are typically more loyal to the first advisor they speak with, so this is an excellent opportunity for you to expand your existing client base.
“Everclear here. A new client is calling you for a psychic session. The rate for this call will be [your standard rate] per minute.”
Meaning: The caller has used the system before, and has a credit card on file. S/he is interested in a psychic reading and has not spoken with you before. You will be paid your standard rate for every minute of the call.
“Everclear here. ‘Greta G’ is calling for a empath session. The rate for this call will be [your standard rate] per minute.”
Meaning: A client with username ‘Greta G’ is calling you for an empath session. You have spoken with her in the past. You will be paid your standard rate for every minute of the call.
Here’s a graphic that summarizes the above: