Chat with Advisors

How does Chat work?

When you chat with an Everclear Advisor, you will pay $1.00 per volley. A volley is the Advisor's first response to your most recent message as long as they respond within 12 hours. That's right -- you do not pay unless the Advisor responds within 12 hours! This simple rule makes everything fair, and it's much better than per message or per minute approaches.

When you use Chat on the web and in the Android app, the Everclear compass indicator shows when a volley has been exchanged. Additionally, you can look for these icons to help manage your chats:

	You've paid $1.00 for this message.
	If you're particularly grateful for your Advisor's guidance, send them a tip!
	Click the gear to manage each Chat interaction including blocking the Advisor. Please note that blocking is permanent and cannot be undone.
	Long press an individual chat message to delete it.

Chat for iOS

 iOS users can chat with advisors, but your messages will take place via SMS. To start a chat with an Advisor in the iOS app, just tap the chat button on the advisor's profile. You can then compose and send your message in the app.

Or you can use the Everclear phone number at the top of the composition screen to send a text from your phone.

We'll deliver the advisor's response to you via SMS to your iPhone's Messages app and you can continue your conversation in that text thread. Tip: Save the advisor's name and number as a contact in your phone so that you can easily chat with them whenever you need to! You can even call the number to start an Everclear call with them.

As always, you will pay $1.00 per volley. A volley is the Advisor's first response to your last message as long as they respond within 12 hours. Please note: We do not recommend using Tapbacks (quick replies to messages with expressions, like a thumbs up or a heart). Doing so will send a new chat message to the Advisor who could subsequently reply to the gesture, which would cost you a $1.00 volley.